Frequently Asked Questions (FAQs)

Floorz is part of the same group behind Kurtains and Makan, built to make home upgrades simpler, faster, and more convenient.

No showroom needed. We bring curated flooring samples directly to your home so you can see them in your own space and lighting.

You can schedule online in seconds, with same-day availability in most cases.

Yes, our team can assist you directly.

Once your details are submitted and verified, your visit is confirmed instantly.

A flooring specialist visits with samples, helps you choose, and takes precise measurements.

Yes, completely free with no obligation.

Yes, to review options and confirm measurements.

We offer SPC, LVT, and laminate flooring—each selected for durability, aesthetics, and everyday practicality.

We offer two main styles:

• Wood flooring: available in both linear (plank) and herringbone layouts
• Stone flooring: clean, modern finishes inspired by natural stone

• SPC: Highly durable, fully water-resistant, ideal for high-traffic areas
• LVT: Softer feel, great design variety, water-resistant
• Laminate: Cost-effective, realistic wood look, best for dry areas

Yes, all samples are brought to your home so you can visualize the final result.

Yes, your consultant will guide you based on your space, lifestyle, and preferences.

Yes. Our SPC, LVT, and laminate options are designed to handle daily wear, with strong resistance to scratches, stains, and moisture.

You receive a clear, on-the-spot quote during the home visit.

No. Pricing is fully transparent, with everything included upfront.

No, you only pay for what is actually used.

You can pay 50% upfront, in full, or via easy monthly installments.

Before or upon completion of installation.

Simply approve the quote and proceed with your preferred payment option.

Changes may be possible before installation begins, depending on the stage.

• Orders can be canceled within a defined timeframe before installation starts.

Yes, installation is fully included as part of the service.

Most installations are completed within 1–3 days.

We handle most of it, including site protection and basic furniture handling.

It’s recommended, but not always required.

Yes, basic furniture handling is included.

This depends on the project and will be confirmed during the visit.

Yes. We provide a 12-month workmanship guarantee and up to 15 years on materials.

Installation quality and manufacturing defects.

Absolutely. It’s designed for busy homes, high traffic, and long-term durability.

Simply contact our team and we’ll take care of it.

We’re focused on getting it right from the start, and our team will support you if anything needs attention.

Floorz is part of the same group behind Kurtains and Makan, built to make home upgrades simpler, faster, and more convenient.

No showroom needed. We bring curated flooring samples directly to your home so you can see them in your own space and lighting.

You can schedule online in seconds, with same-day availability in most cases.

Yes, our team can assist you directly.

Once your details are submitted and verified, your visit is confirmed instantly.

A flooring specialist visits with samples, helps you choose, and takes precise measurements.

Yes, completely free with no obligation.

Yes, to review options and confirm measurements.

We offer SPC, LVT, and laminate flooring—each selected for durability, aesthetics, and everyday practicality.

We offer two main styles:

• Wood flooring: available in both linear (plank) and herringbone layouts
• Stone flooring: clean, modern finishes inspired by natural stone

• SPC: Highly durable, fully water-resistant, ideal for high-traffic areas
• LVT: Softer feel, great design variety, water-resistant
• Laminate: Cost-effective, realistic wood look, best for dry areas

Yes, all samples are brought to your home so you can visualize the final result.

Yes, your consultant will guide you based on your space, lifestyle, and preferences.

Yes. Our SPC, LVT, and laminate options are designed to handle daily wear, with strong resistance to scratches, stains, and moisture.

You receive a clear, on-the-spot quote during the home visit.

No. Pricing is fully transparent, with everything included upfront.

No, you only pay for what is actually used.

You can pay 50% upfront, in full, or via easy monthly installments.

Before or upon completion of installation.

Simply approve the quote and proceed with your preferred payment option.

Changes may be possible before installation begins, depending on the stage.

• Orders can be canceled within a defined timeframe before installation starts.

Yes, installation is fully included as part of the service.

Most installations are completed within 1–3 days.

We handle most of it, including site protection and basic furniture handling.

It’s recommended, but not always required.

Yes, basic furniture handling is included.

This depends on the project and will be confirmed during the visit.

Yes. We provide a 12-month workmanship guarantee and up to 15 years on materials.

Installation quality and manufacturing defects.

Absolutely. It’s designed for busy homes, high traffic, and long-term durability.

Simply contact our team and we’ll take care of it.

We’re focused on getting it right from the start, and our team will support you if anything needs attention.